Domestic Shipping (Australia Post):
Regular postage within Australia is free. If you opt for express postage charges will apply.
International Shipping (Australia Post):
International shipping is currently available WORLDWIDE from Average Cat.
International freight costs will be calculated upon checkout.
Average Cat is not responsible for any duty or taxes charged by your country. International shipment normally takes between 5-12 business days, depending on location.
To qualify for free shipping your order must be from Australia or over $200 upon checkout. Our free shipping option is AUS Post only. We can’t ship to P.O. Boxes only a physical mailing address.
Our orders are processed between Monday – Friday. All orders placed after Friday 5pm will be processed on Monday morning.
Average Cat offers exchanges but no refunds. If you wish to exchange an item please email firstname.lastname@example.org with a reason for return / exchange of item(s). Proof of purchase will also be required.
You have 10 days to do either a return or exchange after your order has been delivered. All returns/exchanges must be in its original packaging with all tags attached. Items worn cannot be returned. If you do ship such items, Average Cat will not be responsible for processing and returning such items.
On return, we are not responsible or liable for lost shipments, to avoid such an event we encourage registered post for easy monitoring. The customer is responsible for baring the cost of shipping back the item(s). When exchanging garments please include a self addressed pre-paid satchel. We do not refund original shipping costs unless item was faulty or not as ordered. We can’t guarantee we will have your size available for an exchange as our inventory is constantly changing.